M+ is very sensitive to the privacy needs of its website visitors and subscribers and is wholly committed to maintaining privacy at the highest level. M+ does not sell or otherwise share subscribers’ or website visitors’ personal information with anyone.
M+ never automatically collects any information that specifically identifies you such as your name, address, or e-mail address. This information is collected only when you voluntarily provide it as part of the subscription process (“Subscriber Information”). We will ask you whenever we need Subscriber Information that identifies you or allows us to contact you.
Consent and Security
It is your choice whether or not you provide your Subscriber Information to M+, but Subscriber Information is required for M+ to provide you with services (for example, access to M+ under a subscription agreement).
Use of Subscriber Information
Your Subscriber Information may be used internally within M+. For example, M+ may use your Subscriber Information internally to provide subscription services to you and process your transactions, to contact you for customer service and billing purposes, to communicate to you about your subscription or changes to our service, to understand who uses the Website and to improve the Website.
Non-personally identifying information (“Usage Information”) comprises information that does not identify any particular user. Examples include: information about which of M+’s pages are visited on an aggregate level, browser type, operating system type, or IP address.
Use of Usage Information
Your Usage Information may be disclosed internally within M+ and to third parties. For example, M+ may disclose Usage Information in order to better understand which parts of the Website users are visiting, to improve the content of the Website, and for marketing, advertising, or research purposes. (Institutional licensees should refer to their subscription and license agreement).
The UpToDate Website may place a text file called a “cookie” in the browser files of your computer. Cookies can be used to provide you with tailored information from the Website. The cookie itself does not contain Subscriber Information. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
Contacting the Website